CUSTOMER RELATION MANAGEMENT SYSTEMS

Success or failure is not determined by accident, but by the correct management and analysis of customer data. With the right software tools the evaluation is now easy as never before.

This failsafe program which is running in the background is in most cases easy to integrate into the existing POS system.

Thus, loyalty and gift cards can be scanned and easily managed online. The only thing you need is a terminal with internet access (computer with a barcode scanner, or a smartphone with a camera or a direct integration in the existing POS system). Another advantage: the cost-effective and fast on-line maintenance make it possible to immediately remove almost any kind of faults.

It is just as easy to evaluate and professionally manage your customer base. Thanks to our modern database solutions, you get all the data you need in real time. Thus you can accurately plan and implement direct communication with your clients, sales-based bonuses, targeted promotions or special discounts with no scattering loss. A detailed analysis makes customer behavior transparent and together with all the relevant performance indicators they are important inputs for creating marketing strategies and activities.

In addition, we offer you the opportunity to handle gift cards automatically and distribute them through retail partners. Our distribution network is being continuously expanded with new trading partners. In addition, the card and voucher system can easily be integrated into your websites. With the shop-in-Site (SiS) module you can distribute your own vouchers in the form of a gift card with a personalized wrapper or as a "last minute" e-mail voucher.

We assume the entire sales and delivery process and the profit from the prominently placed offer will appear directly on your account.